Overview

At Peptide Creations, we aim to ensure every order is handled with care and accuracy. Due to the nature of our products, we maintain a strict but fair policy regarding refunds and exchanges.

All Sales Policy

All products are sold strictly for research purposes only. Due to the sensitive nature of these items, all sales are considered final once an order has been processed and shipped.

Eligible Refund or Replacement Cases

Refunds or replacements may only be considered in the following situations:

• You received the wrong product.
• The product arrived damaged or compromised during shipping.
• There was a verified error in order fulfillment.

In such cases, please contact us within a reasonable timeframe after receiving your order so we can review and resolve the issue.

Non-Refundable Situations

We are unable to offer refunds or exchanges in the following cases:

• Change of mind after purchase
• Incorrect product selection by the customer
• Improper handling or storage after delivery
• Use or attempted use of the product..

Return Process

If your request is eligible, our support team will guide you through the return or verification process. Depending on the situation, we may offer a replacement or store credit.

Order Issues & Support

We encourage customers to contact us as soon as possible if there is any issue with an order. Our team is committed to resolving concerns fairly and efficiently.

Final Note

We take product handling and order accuracy seriously to ensure a reliable experience for all customers. This policy helps us maintain quality standards while supporting fair resolution where applicable.